The CRM landscape is changing significantly. Organizations today need sales, marketing and service automation systems to not only work flawlessly, but also seamlessly synchronize with the way their customers think and communicate.
While many organizations understand that CRM is the essential component in managing their customer base, they are unable to navigate the business challenges around it, including but not limited to:
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- Fragmented processes and system architecture
- Lack of 360 degree customer view
- Ineffective and inefficient customer facing operations
- Lack of relevant KPI dashboards and analytics required for decision making
While Beatinfo Consulting has vast CRM expertise, we primarily focus on solutions based on the following CRM platforms:
- Microsoft Dynamics
- Salesforce.com
- SAP CRM
- Oracle CRM